BASIC PRIVILEGE MEMBER

A customer, who places a minimum down payment of S$1,000 for a single Sales Order at SCANTEAK, is entitled to be a Basic Privilege Member.

BASIC BENEFITS
  • 5% discount on regular-priced items.*
  • $25 discount on Saturday deliveries (usual: S$85)^

PREMIUM PRIVILEGE MEMBER

A customer who places a minimum down payment of S$7,000 for a single Sales Order is entitled to be a Premium Privilege Member.

PREMIUM BENEFITS
  • 15% discount on regular-priced items.*
  • $25 discount on Saturday deliveries (usual: S$85)^

* Regular-priced items exclude items from the Scanteak Select range, the Designer Collections (holm and Prologue), and items which have already had prices reduced (Star Buys, Advertised items, etc.). Membership discounts may not be combined with any ongoing in-store discounts.
^ Delivery discounts are only applicable to the 2nd delivery onwards. Usual rates apply for the first purchase.



MEMBERSHIP TERMS AND CONDITIONS

  1. The SCANTEAK Privilege membership is issued by and remains the property of House of Teak (Singapore) Pte Ltd, thereafter known as HOTS. HOTS reserves the right, on reasonable grounds, to accept or decline a membership application, to alter and amend any conditions of the SCANTEAK Basic and Premium Privilege Membership program, and to withdraw or cancel any membership without any prior notice.

    1. Reasonable grounds include any abuse or attempted abuse of the SCANTEAK Membership program, use or attempted use of a SCANTEAK Membership privilege in a manner which is contrary to the terms and conditions, and any reasonable grounds of suspicion of dishonesty on the part of a Member in connection with the program.

  2. The SCANTEAK Privilege Membership is non-transferable.

  3. A Member is responsible for informing SCANTEAK/HOTS either in person or in writing, when there is a change of personal particulars.

  4. All SCANTEAK Members must be residents in Singapore and be at least 21 years old and/or above on the date of application.

  5. To receive or redeem membership gifts/promotions, a Basic/Premium Privilege Member must be present. As membership identification is based on NRIC/FIN numbers, a valid identification card (reflecting your NRIC/FIN ID) must be produced as proof of Membership for any redemption or Membership discounts. Failure to do so will disqualify a customer from enjoying Member privileges. Please be advised that expired memberships are not eligible for any redemption of Membership benefits. This NRIC/FIN number serves as a membership number, and will be used for identification and/or verification purposes. SCANTEAK/HOTS reserves the right to deny a Customer any membership privileges if a NRIC/FIN number is not provided for verification.

  6. In agreeing to enter into a Sales Order with the Seller, the Customer agrees to be automatically included into the SCANTEAK membership/loyalty program once a minimum purchase requirement (as determined by the Seller) has been met. A Customer may opt out of the Scanteak membership/loyalty program by communicating his or her intention in writing to SCANTEAK/HOTS. A Customer may also choose to unsubscribe to marketing messages via unsubscribe links provided in SCANTEAK's electronic communications. SCANTEAK/HOTS reserves the right to request for the Customer's NRIC/FIN number at the point of sale as a method of allocating membership statuses. 

  7. All memberships have a validity of 2 calendar years; HOTS reserves the right to terminate a customer's membership upon its expiry, without any prior notification.

  8. For customers who wish to enjoy membership discounts on online purchases, please create a purchasing account on www.scanteak.com.sg , and contact us at 63682802 or via the Chatbox to activate your membership discount online. We are still developing a seamless membership integration, we apologize for any inconvenience caused.  



UPDATES

  • As of March 2017, The SCANTEAK Privilege membership has been restructured, making it easier for customers to enjoy membership benefits.
  • As of end-November 2013, the Card-based membership system has been discontinued. Memberships are now assigned to each customer's NRIC number. To enjoy your privileges, simply present your NRIC/FIN ID card to our Lifestyle Consultant, who will verify your Membership validity on our database.
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